FAQs
Where are Art Derma products made?
We're a British owned and operated brand. Our products are manufactured in the UK.
Does Art Derma do samples of products?
We do not offer samples of our products. If you have concerns with allergies, please refer to the product descriptions as the full ingredients are listed. If in doubt always perform a patch test on hidden skin first.
Are The Art Derma products vegan?
The skincare products are scientifically formulated with 100% natural ingredients. The entire range does not contain any animal by-products or animal derivatives.
What are the expiry dates for Art Derma products?
All skincare products will last up to 24 months unopened from date of manufacture. On all packaging there is also an international open jar icon. This icon will show you the shelf life of the product once opened which is usually 6months.
It is important to note that all the Art Derma products are all packaged in the correct size bottles to ensure no products are wasted due to shelf life.
Is your packaging environmentally friendly?
At Art Derma we are making a conscious effort to minimise our impact on the environment wherever possible. We endeavour to not only keep packaging to a minimum but to ensure shipping materials and packaging is recyclable.
How will I know which products to use for my skin concerns?
The Art Derma shop is very user friendly; If it is your first time ordering products from Art Derma then simply browse the product descriptions for what you require.
For any further information please either visit our you tube channel or education zone or email us at info@artderma.uk, we will be happy to help you with any questions you might have.
Can I buy Art Derma products in any shops?
Art Derma is a professional range and is available via this website or through a stockist.
We are actively seeking the right retail professional stockists and ambassadors for our products.
If you are interested in becoming a stockist, please email info@artderma.uk
Become a virtual stockist provide professional products to your clients without the hassle of carrying large amounts of stock.
Is Delivery free?
All deliveries within the UK are free of charge.
All deliveries outside of the UK, please email us at info@artderma.uk
Who will deliver my parcel?
Delivery will be made by DPD or Royal Mail for next day delivery although this cannot be guaranteed.
How long will my delivery be?
We endeavour to deliver all orders within 2 working days, to the address provided by you. Please include your email and mobile numbers for clear tracking of your parcel.